Austin Auto Repair

Great job on the work I requested. They answered the questions I had about the tires and I look forward to returning for the next oil change.

Staff are very friendly as well as knowledgeble. They may need to "bone up" on really old vehicles, like my 1977 pickup, but they did keep trying to find out what the problems were and get them fixed. Hurrah for perseverance. They are very patient with customers even when one gets anxious and a bit unnerved and huffy about what's happening with the vehicle.

I've been a customer for many years; I have always received excellent service, reasonable repair costs and the employees are very courteous.

My truck had a low tire pressure warning on my dash. The repair person located a crack in a tire which was quite small but had been missed by a previous inspection. Two new tires making driving in Austin safer.

Friendly and professional customer service staff, excellent mechanics. Very honest about what was needed. Have taken my cars there for about the last 20 years and have never had a problem with their work.

I always have a wonderful experience when I bring my car in. You know my name when I call and when I walk in the door you know who I am. I feel important when I walk trough the door. It's nice to not feel like a number and have a place that cares about their customers.

I found the service people courteous and respectful of my time. They kept me up to date on what was happening, provided me with options. I was very satisfied.

The folks I spoke with were friendly and professional. My oil change was finished quickly, and while they found a few additional services that they recommended, I didn't feel any pressure to spend extra money. I plan on going back to fix the small transmission fluid leak they noted.

Absolutely top notch! Matt inspires confidence and thoroughly explains how and why the diagnosis reflects whether repairs are needed or not. He is hands-on/eye-to-eye with his customers. I never felt rushed during our conversation concerning the issue with my car as he presented the options available. As I asked which opinion he would choose, it coincided with mine. This will be my go-to service and product auto center for the future.

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