Picked up my Suburban yesterday, getting an oil/filter change for the first time on my new vehicle. They check all fluids, etc. They now include a full tire rotation as part of their standard oil change service (nice). And for the same or less than Jiffy Lube. Way better. That's when I decided it was time to write a review. They deserve one. We have been using Friendly since they opened over 14 years ago. They always explain the real problem, offer options including "value" options especially on older vehicles. And the few times I checked around, they were always reasonably priced (you have to make sure you are getting quoted the same exact parts, vs off brand cheap stuff). My wife, both my daughters, my in-laws, others at work, all use them now--we've had such good service and great flexibility from the folks there. No one in 14 years has been taken advantage of ever. Just the opposite. Everyone has stories of how they went out of their way. Last year I had them replace the engine and transmission on my old Suburban (it had 250K+ miles) and they put in both from Jasper. Painless and easy. Great choice. Great warranty, too. And if anything isn't just right, they make it right. Always have. The new folks up front make it an easy, no stress experience. They do a great job of explaining things, which is high value to me. They now hand Michelin tires and Include a 3-year road hazard warranty, and they are competitive with Discount Tire, AND they now do front-end alignments (a brand new machine) which Discount doesn't do. Can't say enough about these guys. I highly recommend them.