4

Normally Friendly would get all five stars from me, and a recommendation of 10, but this past weekend, they were unable to do all three items that needed done to my car, because they ran out of time. I was told that next time I should schedule my appointment for earlier, but online, the earliest appointment available was 12:30. I listed in my appointment all three things that needed done, and when I dropped off my car, was told that this wouldn't be a problem. Two and a half hours later, they called me back, and said they wouldn't be able to finish. I understand time constraints, but if they were unable to finish all three things in the time left in the day, I would have preferred to know this from the start. Just mildly annoyed, not pissed off or anything.

5

Friendly Car Care offers reliable service and has personable employees. I moved to this area and was pleased to find them. Their hours are good, the lobby area is comfortable if you have to wait, they are dog-friendly, and they have been accurate in terms of the work my cars have needed. We have brought three different vehicles to them for various service needs, and have been pleased with all the results.

5

Excellent service, friendly staff, and very reasonable prices.

4

Friendly Car Care was recommended to me by a trustworthy business. When I dropped off my car they gave me a ride back to my place. They were friendly, too. Thanks again!

5

I've been using the services of Friendly Car Care for several years. It is always excellent.

5

Jeremy is the best!

4

Very helpful and give good explanations so that you can understand what's going on with your vehicle. As always friendly and caring about your situation.

5

I have been going to Friendly Car Care since late 1997 or early 1998 upon the recommendation of a friend who had been going there for several years when he made the recommendation. As my friend said, "They are reliable, reasonable, dependable, do not run up the charge, they will always tell you how much it is going to be, will explain what is needed, will try to find less expensive solutions/options rather than run up the bill (I had a plastic mounting bracket on a small part under the hood on an older vehicle I own break off and they suggested "we could buy you a new bracket/mount and box but we could probably fix it so that remains attached securely without ordering that part" --then they gave me the chance to decide on a whole new part at higher cost or the less expensive fix). Anyway all the good things my friend told me has been true every time I have visited over the last 16 years. Recently, with the loss of a family member and a need to make a whole bunch of preparations for a memorial service, Friendly Car Care helped me get a vehicle towed in for repair at the last minute just before closing. They offered me a ride back (I had already arranged a pick-up from a co-worker) The car was repaired quickly the next morning and I was able to continue to make all the preparations for the memorial service as I needed to on time. Thanks once more to Friendly Car Care for being dependable, friendly, professional, and reasonable in rates and willing to take the time to explain options.

5

Excellent care. Most important, honesty and no pressure for unneeded procedures.

4

Made expensive repair that did not fix the problem. They are trying again, but I have to wonder whether the repair they made was necessary.